Terms and Conditions 

All bookings and services of Villa Magnolia are subject to The Uniform Conditions for the Hotel and Catering Industry (UVH) which can be downloaded on this page. These terms and conditions are binding for all our guests. The terms and conditions on this page apply to all pricing, reservations and cancellations.

Listed Prices

All prices stated on www.villamagnolia.nl, printed materials and advertisements are published without local taxes and surcharges. We welcome changes to bookings but be advised that €15,00 will be charged per adjustment. 

Cancellation conditions

Once a reservation has been made, the following conditions apply for cancellation of this reservation.

a. In case of cancellation more than 1 month before the commencement date, no charges will apply. 
b. In case of cancellation more than 14 days before the commencement date, 15% of the reservation value* will be charged to the guest.
c. In case of cancellation more than 7 days before the commencement date, 35% of the reservation value* will be charged to the guest.
d. In case of cancellation more than 3 days before the commencement date, 60% of the reservation value* will be charged to the guest.
e. In case of cancellation more than 24 hours before the commencement date, 85% of the reservation value* will be charged to the guest.
f. In case of cancellation 24 hours or less before the commencement date, 100% of the reservation value* will be charged to the guest.

We will hold your reservation until 18:00 on the day of your arrival. We kindly request you to inform us of any late arrivals. If you choose to cancel your reservation, please be advised that this cancellation can only be processed when received by post or e-mail.

*the reservation value= confirmed price per night multiplied by the number of nights reserved.

If you would like to cancel the reservation of a holiday cottage, we kindly request you to call us first. We will then process the cancellation for you upon receiving a written confirmation per registered letter. The following cancellation conditions apply:

a. If you cancel more than 8 days after booking but 3 months before your scheduled arrival, 15% of your reservation total will be charged. 
b. If you cancel less than 3, but more than 1 month before your scheduled arrival, 50% of your reservation total will be charged.
c. If you cancel less than 1 month, but more than 1 week before your scheduled arrival, 75% of your reservation total will be charged.
d. If you cancel within the week before your scheduled arrival, 100% of your reservation total will be charged.

Nonrefundable rate

If you make a booking based on our non-refundable rate, different cancellation conditions apply. Please be advised that when you book at this competitive rate, the reservation needs to be paid in full upon booking. Cancellations or adjustments are not possible for non-refundable rate bookings. 

Uniform Conditions for the Hotel and Catering Industry

Villa Magnolia abides by the Uniform Conditions for the Hotel and Catering Industry (UVH). The UVH are the terms and conditions on which catering establishments set up in the Netherlands, such as hotels, restaurants, bars and related businesses (including catering firms, party service firms etc.) provide catering services and enter into catering agreements. The UVH are registered with the District Court and the Chamber of Commerce and Industry in The Hague. 

These terms and conditions can be downloaded here

General conditions of your stay

We welcome you to check in after 14:00 and check out before 11:00.  Our reception desk closes at 17:30. We accept bookings with a minimum stay of 2 nights. This minimum can vary depending on (national) holidays. Animals are generally not accommodated on our grounds. Smoking is banned in all buildings. Smoking in the accommodations will result in a surcharge of one night (based on the standard room rate) for airing and cleaning the room.

Holidays

The holidays used by Villa Magnolia

 HolidaysDate
Carnaval 09-02-2018 up to and including 13-02-2018
Pasen 30-03-2018 up to and including 02-04-2018
Dag van de arbeid 27-04-2018 tup to and including 01-05-2018
Hemelvaart 10-05-2018 tup to and including 13-05-2018
Pinksteren 18-05-2018 up to and including 22-05-2018
Fröleichnam 31-05-2018 up to and including 03-06-2018
Jazz by the Sea 14-09-2018 up to and including 16-09-2018
Duitse Eenheid 28-09-2018 up to and including 03-10-2018
Allerheiligen 01-11-2018 up to and including 04-11-2018
Kerst/Nieuwjaar 21-12-2018 up to and including 06-01-2019

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